Terms & Conditions


November 20, 2023 – December 31, 2024 (both dates inclusive)
Claims close: December 31, 2024


  1. Information on how to claim the $15 Norton Promotion Offer (the “Offer”) and details of the Offer form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The Offer is open to New Zealand residents only. Employees of NortonLifeLock or any of its affiliates and their immediate families, resellers of NortonLifeLock products including retailer staff, agencies or anyone connected with the administration of the promotion are ineligible.
  3. The Promoter reserves the right at any time, in its absolute discretion, to:
    1. To verify the validity of claims and claimants (including an applicant’s identity and place of residency)
    2. Disqualify any applicant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the process.
    3. Reject any claim found to be abusing or tampering with the operation of the Promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these Terms and Conditions;
    4. Reject any claim submitted using fraudulent or incomplete information including but not limited to: false or incomplete names and disposable email addresses.
    Failure by the promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.


  1. The $15 cashback offer is only valid for the following eligible products:
    • Norton 360 Standard 1 Device
    • Norton 360 Standard 3 Devices
    The eligible products must be purchased from participating New Zealand retail stores between November 20, 2023 and December 31, 2024 inclusive. The offer is not valid in conjunction with any other rebate or bonus offer(s). For the avoidance of doubt, the offer is not valid for Not For Resale, academic or upgrade purchases, site licenses, purchases online and referral trial subscription from the Norton Store.
  2. The offer cannot be claimed in addition to a full money-back refund under Norton’s 60 day money-back guarantee. If the offer has been claimed prior to receiving a full money-back refund, the money-back refund will be the full price paid less the value of the rebate.
  3. Limit of one (1) rebate claim per eligible product purchased, up to a maximum of one (1) rebate claim per person. Applicants must retain their original purchase receipt(s) and product packaging for all claims as proof of purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of the promoter, result in invalidation of all of an applicant’s claims and forfeiture of any right to an offer.
  4. The offer is claimable via online redemption to Norton via the www.norton.com/anz/pbcashbacks website. No postal claim option is available. Multiple claims cannot be made for a single valid purchase. The offer is not transferable or exchangeable.
  5. To claim the offer online from NortonLifeLock, the claimant must first install and activate their purchased Norton product after 6:30am NZST on November 20, 2023 and before 11:59pm December 31, 2024 to enable automatic validation of their claim. Claims after December 31, 2024 will be deemed waived by applicants. Cashback stickers with expired dates are deemed invalid.

    The applicant must then visit the www.norton.com/anz/pbcashbacks site and follow the instructions to enter a claim via the NortonLifeLock Online Redemption Centre. If the applicant wants to bridge existing subscription and new subscription, the applicant must still install and activate their purchased Norton product, claim the offer, and then contact NortonLifeLock Support to assist to bridge the two subscriptions.
  6. Every valid claim will receive a $15 cash back in the form of an EFT deposit into their nominated local bank account for the purchase of any of the nominated eligible products. Applicants should allow 6-10 weeks from receipt of their claim by NortonLifeLock for delivery of their rebate by EFT deposit. Rebate amount will be in the currency of the country of purchase, (i.e. New Zealand Dollars for a purchase in New Zealand). For the avoidance of doubt, in the event that the bank details are provided by applicant in error or are incomplete, NortonLifeLock will not be able to reverse the cashback or to retransfer funds back to the applicant.
  7. Applicants will be notified by email if the Promoter requires additional information or supporting documentation for their claim.


  1. Any cost associated with accessing the promotional website is the applicant’s responsibility. The use of any automated software or any other mechanical or electronic means that allows an applicant to automatically claim repeatedly is prohibited and will render all claims submitted by that applicant invalid.
  2. All claims remain the property of the promoter. The promoter collects applicants’ personal information in order to conduct the promotion. If the information requested is not provided, the applicant may not participate in the promotion. By participating in this promotion, unless otherwise advised by the applicant, applicant consents to their information being entered into a database and used by NortonLifeLock for future promotional, marketing and publicity purposes and will be stored at the office of NortonLifeLock and handled in accordance with our Privacy Policy, a copy of which is available on our public website: https://www.nortonlifelock.com/privacy/norton-privacy-english
  3. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated for any reason beyond the reasonable control of the promoter, the promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any applicant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  4. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth.), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in New Zealand (“Non- Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Offer.
  5. Except for any liability that cannot be excluded by law, including the Non-Excludable Guarantees, the promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity; whether direct, indirect, special or consequential, arising in any way out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the promoter) due to any reason beyond the reasonable control of the promoter; (d) any variation in offer value to that stated in these Terms and Conditions; or (e) the offer.
  6. The Promoter is NortonLifeLock Singapore Pte Ltd, ABN 65 179 263 474, c/o 8 Marina Boulevard, #05-02 Marina Bay Financial Centre, Singapore, 018981.
  7. Norton, NortonLifeLock, the Checkmark Logo, and Norton 360 are all trademarks or registered trademarks of Gen Digital Inc or its affiliates in the U.S. and other countries. Other logos, brands and products are the trademarks of their respective holder(s).