Terms & Conditions

NORTONLIFELOCK PROMOTION – BONUS EQUIFAX ‘CREDIT PROTECT’ (12-MONTH) SUBSCRIPTION WITH ACTIVATION OF NORTON IDENTITY PRODUCT OFFER

September 18 , 2023 – March 16, 2025 (inclusive)
Claims close: March 16, 2025

Participation

  1. Information on how to claim the Offer and details of the Offer form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The Offer is open to Australian residents only. Employees of NortonLifeLock and their immediate families, resellers of NortonLifeLock products including retailer staff, agencies or anyone connected with the administration of the promotion are not eligible.
  3. The Promoter reserves the right at any time, in its absolute discretion, to:
    1. to verify the validity of claims and claimants (including a claimant’s identity and place of residence)
    2. disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the process.
    3. reject any claim found to be abusing or tampering with the operation of the Promotion or entering using fraudulent means, or who the Promoter believes to have acted in breach of these Terms and Conditions;
    4. reject any claim submitted using fraudulent or incomplete information including but not limited to: false or incomplete names and disposable email addresses.

    Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Offer

  1. The Bonus Equifax ‘Credit Protect’ (12-month) promo code offer (“the Offer”) is valid after the activation of your Norton Identity Advisor, Norton Identity Advisor Plus, Norton 360 Advanced, Norton 360 Premium or Norton 360 Platinum product that has been acquired from a participating Australian retail store between September 18, 2023 and March 16, 2025 inclusive. Online claims will be accepted until 11:59pm AEST on March 16, 2025. All claims will be reviewed and validated by Norton for legitimacy at their own discretion.
  2. The Offer is not valid with any Norton retail subscription that is not mentioned in clause 4, Not For Resale, academic or upgrade purchases, site licences, pre-installed products on a new PC or laptop, purchases made from the Norton estore, purchases made from online affiliates, or any Norton trial products. The Offer is not valid in conjunction with any other promotion unless specified.
  3. NortonLifeLock’s standard 60-day money-back guarantee does not apply to this Offer.
  4. Limit of one Equifax ‘Credit Protect’ (12-month) Subscription per valid, activated Norton Identity Advisor, Norton Identity Advisor Plus, Norton 360 Advanced, Norton 360 Premium or Norton 360 Platinum retail subscription, up to a maximum of one (1) claim per person.
  5. Claimants must retain their original receipt containing Norton product purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of the Promoter, result in invalidation of all of a claimant’s claims and forfeiture of any right to an Offer.
  6. To claim the Offer, claimants must first install and activate their Norton Identity Advisor, Norton Identity Advisor Plus, Norton 360 Advanced, Norton 360 Premium or Norton 360 Platinum retail subscription with NortonLifeLock after 6:30am AEST on September 18, 2023 and before 11:59pm AEST March 16, 2025. After activating their retail subscription, the claimant must then visit the https://www.norton.com/au/creditprotect site and follow the instructions to enter a claim via the NortonLifeLock Online Redemption Centre.
  7. Claimants will receive their Equifax 'Credit Protect' (12-month) promo code via the email address supplied during the claim process. Equifax promo codes must be activated by 29th March 2025. For the purpose of these codes, the prefix is 1NRTN. Any codes with prefix 1NRTN not activated by 29th March 2025 will be considered forfeited and cannot be replaced or reissued.
  8. The Offer is only claimable via online redemption to NortonLifeLock via the https://www.norton.com/au/creditprotect website.
  9. The Offer can only be delivered as a unique promo code to the email address provided by the Claimant during the claim process. Each successful claimant will receive one Equifax ‘Credit Protect’ (12-month) subscription code via email. For the avoidance of doubt, in the event that the email address is provided by Claimant in error or is incomplete, NortonLifeLock will not be able to replace, reverse or retransfer the unique promo code to the Claimant.
  10. Lost, stolen or expired Equifax 'Credit Protect' (12-month) promo codes cannot be replaced or reissued.
  11. Multiple claims cannot be made for a single, valid, activated subscription.
  12. The Offer is not transferable or exchangeable.
  13. Promo Code value will be in the currency of the country of purchase (i.e.Australian Dollars for a purchase in Australia).
  14. Claimants will be notified by email if the Promoter requires additional information or supporting documentation to validate their claim. If claimants are unable to provide supporting evidence to substantiate their claim, NortonLifeLock reserves the right to reject it without further investigation.
  15. NortonLifeLock does not monitor all transactions at all businesses.
  16. Claiming and usage of Equifax ‘Credit Protect’ falls under Equifax’s usage and guidelines and NortonLifeLock holds no liability to Equifax or the claimant should incomplete and/or inaccurate information be given.

General

  1. Any cost associated with accessing the promotional website is the claimant’s responsibility and is dependent on the Internet service provider used. The use of any automated software or any other mechanical or electronic means that allows a claimant to automatically claim repeatedly is prohibited and will render all claims submitted by that claimant invalid.
  2. All claims remain the property of the Promoter. The Promoter collects claimants’ personal information in order to conduct the promotion. If the information requested is not provided, the claimant may not participate in the promotion. By participating in this promotion, unless otherwise advised by the claimant, claimant consents to their information being entered into a database and used by NortonLifeLock for future promotional, marketing and publicity purposes and will be stored at the office of NortonLifeLock in accordance with NortonLifeLock’s Privacy Policy, a copy of which is available on NortonLifeLock’s public website: https://www.nortonlifelock.com/privacy.
  3. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated for any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  4. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth.), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in New Zealand (“Non- Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non- Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Offer.
  5. Except for any liability that cannot be excluded by law, including the Non-Excludable Guarantees, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity; whether direct, indirect, special or consequential, arising in any way out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in Offer value to that stated in these Terms and Conditions; or (e) the Offer.
  6. The Promoter is NortonLifeLock Australia Pty Ltd, ABN 59 085 397 100, Level 46, Tower One-International Towers Sydney, 100 Barangaroo Avenue, Sydney, NSW 2000, Australia..
  7. Norton, NortonLifeLock, the Checkmark Logo, and Norton 360 are all trademarks or registered trademarks of NortonLifeLock Incorporated or its affiliates in the U.S. and other countries. Other logos, brands and products are the trademarks of their respective holder(s).