Bonus JB HiFi eGift card

Claim after you install 90 day trial of Norton 360 for Gamers*

How To Claim

Follow the steps below to redeem your offer.* Common problems are covered on the Frequently Asked Questions page. Claims must be submitted on or before the promotion close date of January 31, 2022. If you have a question not covered here, email PacificConsumer@nortonlifelock.com for help.

1. To make an online claim

You must first have installed and activated your Norton trial subscription and have your 12 digit serial number and receipt number ready.

Note: Activating your product will not automatically register your claim for this offer, you must submit a claim for this offer by following these steps.

2. Find your current serial number

  • Once you have completed your product installation and activation step, you can start your claim process here for the $30 bonus JB HiFi eGift card.
  • Have your serial number ready.
  • Your serial number can be found from within your Norton account

Norton account - Desktop

Visit https://manage.norton.com and sign in to your account

  • Launch your Norton 360 product
  • Select “open” next to “device security”
  • Top right-hand corner of security screen select “help”
  • In help centre select “About”
  • Capture the 12-digit serial number on screen.

Norton account - Mobile

Visit https://manage.norton.com and sign in to your account on your mobile

  • Open your Norton 360 mobile app
  • Select pop out menu from top left-hand corner.
  • Select “about”
  • Capture the 12-digit “serial number” on screen.


Enter your serial number, and all information as requested. Please ensure all information is entered correctly as any incorrect entries cannot be reversed.


  1. Enter your 12 digit serial number (no dashes, no spaces)
  2. Ensure your country of residence is correct
  3. Click NEXT


  1. Enter your first name, last name, receipt number and store location.
    (click here for example receipt)
  2. Enter your email address carefully as you will receive a confirmation email to confirm your claim submission. After your claim has been validated, you will receive your JB HiFi $30 eGift Card by email within 8 weeks.

Please Note: Only when you click the SUBMIT button will your claim be registered. You will get a confirmation screen and email with your claim confirmation number. If you don’t get either confirmation screen or email, see How do I know my claim has been received? for next steps.

*Terms and conditions apply. Claims close January 31, 2022. Norton 360 for Gamers 90-day trial subscription must be activated before claiming the eGift Card. Claims must be submitted within 30 days of subscription activation. Upon validation, successful claims will receive their eGift Card within 8 weeks.

NortonLifeLock Inc. is a standalone company dedicated to consumer Cyber Safety.