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NortonLifeLock Product/Technical Support:

If you require assistance with your NortonLifeLock product, please reach out via the below product support channels. Note that our Norton product support team are not able to help with specific NortonLifeLock EXTEND Program queries. Norton product support is available 24/7 via phone or chat*, and always free of charge.

NortonLifeLock support is always free of charge.

There are many unofficial support providers pretending to be part of NortonLifeLock. They may look legitimate but are a scam, and charge fees for product support. The below are the only authorised NortonLifeLock support channels, and are always free of charge.

NortonLifeLock EXTEND Program Support

If you:

You can contact the NortonLifeLock EXTEND Program Help Desk by sending an email to: extend.program@nortonlifelock.com.

Emails will be answered within three business days (AEST time).
Please note that the promotion support inbox is not monitored during public holidays. Claims can still be submitted, however please be mindful of the delay in email responses.

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Product Support

If you:

  • Have any Norton product related queries or experiencing technical difficulties, please contact Norton’s FREE 24x7 SUPPORT via the following channels:

*Global English only.
NortonLifeLock Inc. is a standalone company dedicated to consumer Cyber Safety.