Get Help

Norton Product/Technical Support:

If you require assistance with your Norton product, please reach out via the below product support channels. Note that our Norton product support team are not able to help with specific Norton Cashback Promotion queries. Norton product support is available 24/7 via phone or chat* at no additional charge.

Norton support is provided at no additional charge.

There are many unofficial support providers impersonating Norton. They may look legitimate but are a scam, and charge fees for product support. The below are the only authorised Norton support channels, and are provided at no additional charge.

Norton Cashback Promotion Support

If you:

You can contact the Promotion Help Desk by sending an email to: PacificConsumer@nortonlifelock.com.

Emails will be answered within two business days (AEST time).

Please note the promotion support inbox is not monitored during public holidays.

Meeting

Product Support

If you:

  • Have any Norton product related queries or experiencing technical difficulties, please contact Norton’s 24x7 SUPPORT via the following channels:

*Global English only.
NortonLifeLock Inc. is a standalone company dedicated to consumer Cyber Safety.